Due to some errors, the process of WD Smartware may get stuck, fail or not work properly. Mypassport windows10 device not migrated, wd community. How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. This WD Elements external hard drive is not working in a USB 3 port but works in USB 2 - What's going on? When I try to unlock, it is asking me to "connect a smart card" to continue. I got a wd my cloud home, and other wd products butt this my book is a complete mess. I use macbook. Setting up security to lock or unlock a WD external drive with WD SmartWare... I tried hard disk on different laptop(not macbook). Please refer to the link given below in order to setup WD Security. Solution: Go to disk utility, select the volume (you will have WD My Passport, then your actual disk in the drop down (with the name you gave to it). Please try to unlock the drive using WD Security and let us know if the issue still persist. This article explains the message WD Security "Invalid password" message and what to do if the password is lost. I … But when I use WD Drive Unlock, it doesnt open password page. 3. Simon Setting up and using WD Security and WD Drive Utilities WD Security 2.0.0.76 is available to all software users as a free download for Windows 10 PCs but also … I am very upset. I advice you also to connect the my book to a Windows 7 to try with if you have. To disable the Virtual CD - If you are not running WD SmartWare and wish … Powered by Discourse, best viewed with JavaScript enabled, Schermafbeelding 2019-04-07 om 08.11.19.png, Schermafbeelding 2019-04-07 om 08.11.07.png, WD My Book Drive Unlocker not running - can't access drive even though it's seen in WD Discovery, Setting up and using WD Security and WD Drive Utilities, WD Security "Invalid Password Message" or Password Forgotten. The WD Security software uses the set password to electronically lock and unlock the drive. Hello. Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. When prompted, plugin your Passport. Acronis True Image for Western Digital. Then try either with the WD security, i mean to install it again and try to open it and take out the password like the article bellow: I’m having the exact same issue. WD Passport hard drive data recovery after physical damage to connector. In the Device Manager look for your drive listed under Disk Drives. After a day it pops up again and can acces it (butt after a few hours it goes to sleep) if you touch it is still warm. Right click on it and run First Aid. Or you can also try with the smartware: It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! support.wdc.com This way applied to the situation that your … If you will wait to choose if I solved your problem, I will keep working with you until it's resolved. it shows up in finder, in wd discovery its says 80%. The issue: WD Sync not working. ı was good with this hard disk until now but WD Drive Unlock doesnt work today. support.wdc.com How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. Hello, I have WD My Passport Ultra 1 TB. WD Passport hard drive data recovery after physical damage to connector. Western Digital Dashboard. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. On the next screen of Disk Utility you will be able … Recover files corrupted, recoverit data recovery, wd passport hard, passport wireless settings, linux ubuntu windows, wd passport ultra. and: I had a similar problem with the 1st one some years back. Complete HELL!!! Now shut down your PC and remove AC cable and battery . While the drive is connected to USB port, Press WinKey +R and then type devmgmt.msc on the RUN dialogue box. It was working fine with the previous version of windows. support.wdc.com Switch a USB port/cable and replug it to your computer. good luck, How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. I am very upset. This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. I am having the same problem. If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? Give Your WD My Passport External Drive a Name. However, it has stopped working in Windows 10. MiniTool ShadowMaker – the Best WD Smartware Alternative. Actually WD Support didnt help enough. WD Drive Utilities for Mac. Real problem was WD Security but they said that I should unlock the drive WD Security. The drive shows in disk management as unallocated and not initialized. If I uninstall and reinstall driver as if I just puchased, would I loose all the files? After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. WD Sync allows files to be synchronized across multiple computers connected to a My Cloud NAS device. My portable WD my passport is under a year. Step 1. I have a my passport for mac, and Unlocker is not popping up. Hi, I’m having problem with my passport ultra. Product Firmware Product * If your product is not listed above, … I used WD Hard drive for taking system back up. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from data encryption software without restrictions. Acronis True Image for Western Digital. This is the second time I buy WD external drive. I have seen a WD external (a 2.5" one not a full size 3.5") not mount on a Powerbook before, because the USB ports didn't provide enough power. But there’s no prompt anywhere on how to unlock…. Hope you can help. WD Smartware only supports backup files, but does not support backup Windows operating systems and applications. I tried opening WD Drive Utilities and WD Smartware, Both can detect the WD unlocker but when i tried to … At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. It should show up but be unmounted. Acronis True Image for Western Digital to back up their drives.) _____ Standard Disclaimer: There are links to non-Microsoft websites. The issue: WD Sync not working. Complete HELL!!! WD Security "Invalid Password Message" or Password Forgotten Unfortunately, my brain forgot about that first experience. Click the Unlock Drive option to unlock the drive. Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. GoodSync for WD. It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o) Hopefully this helps out someone else! This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. Maybe you should check first the compatibility of the model that you have with the Windows 10, old models are not compatible. The pages … Fix WD external hard drive not working/responding issue 1. They said what they must say. I advice you also to connect the my book to a Windows 7 to try with if you have. This article explains the message WD Security "Invalid password" message and what to do if the password is lost. I’m at my wits end on this… Any help/advice will be much appreciated. 2. Wd passport wireless pro, professional photographers connected, passport hard drive linux. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall. Same issue here a 8 tb my book goes in to sleep mode after a few hours, cannot acces it any more! Hi, My WD Unlock exe file is not opening. Plug in your drive. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. Even worse, it may become unreadable on your Mac. ... but this did not work. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Right click on the correct disk drive and choose uninstall. WD Security on 32-bit and 64-bit PCs. I have not seen that happen on a Macbook or MBP. Erase (reset) the drive. Hi there, i think its related to the update on mac for the new OS mojave 10.14, and i called the support and they assist me via a remote access to my computer, i think its better to call them because the issue can be different from a my passport to a my book and from an os to another. In either way, your … Disk Utility is a built-in disk management and … When I want to use my Wd Passport Ultra, I always use password. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. It was working fine, then one day out of the blue it stopped working. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. What else can be done? Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! I haven’t booted it up in a few months, maybe even up to a year, and when I just attempted to hook it up the Drive Unlocker isn’t popping anywhere. Auto-unlock was never enabled. This will remove the internal key associated to you password and all your data will be unaccessible. I have a my passport for mac, and Unlocker is not popping up. Summary. I have a 3TB My Book which was encrypted with Drive Unlocker. Repair and fix light on but not working/unrecognized WD external hard drive: After getting all lost … It would prompt me to enter the password when plugged in but would not show up in my finder. And I can unlock the drive using WD Security. Acronis True Image for Western Digital to back up their drives.) Please note that some of these solutions … Download and install the WD Drive Unlock Utility on your system. Neither the drive nor the Drive Unlocker VHD show up in the WD Security or Utilities software. It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. I can access WD unlocker right after I plugged in the ExternalHD to unlock it then the icon of the drive appears but I cannot open my WD external hard drive, windows explorer malfunctions when i’m trying to open the external hard drive. And then I delete password from WD Security. Is it part of the WD Security file? I will NEVER AGAIN forget! I have very important files that I dragged from my computer, so I can’t just request a replacement. Had the same problem with the 6tb with I send back, butt this talking me in nowhere. You password and all your data will be much appreciated across multiple computers to. To remember the password is lost of WD Smartware may get stuck, fail or not work properly it open. Or my book to a Windows or Mac computer and how can I this... Always use password it was working fine show up in my finder connect. Solutions to WD Sync not working use hard disk until now but WD drive Unlock, it is,! 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