For more information about our warranty policy, please visit www.fitbit.com/returns.Please note that currently we do not have a repair center and our retailers aren't certified to repair any Fitbit product, which is why we do not produce replacement parts. Plus, Aria 2 users can also see body fat percentage and lean mass in the app. The scale identifies up to eight users allowing you to invite the whole family. Alas, no solution has yet surfaced. Added my Fitbit Surge with it and bought an Apple Watch. The Fitbit app is compatible with most popular phones and tablets. It seems like a lot of people online are having similar issues, but I can't find a sure fix. Click Next and your computer will begin to look for your Wi-Fi network. Aria tracks your weight, body fat percentage, and BMI, painting a picture of your long-term progress. Please contact Fitbit Customer Support if assistance is needed in setting up, using, or maintaining the Aria 2 Smart Scale or to report unexpected operations or events. Personalize scale info; Put scale into setup mode; Connect to the scale Wi-Fi; Re-connect to your home network; Get started. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. Also give the two frequency bands individualized SSID names, so that you can specifically choose the 2.4 GHz SSID during the Aria setup process. It has a bright, clear easy-to-read screen. Get better results with Aria 2 and Aria Air smart scales that both track weight and let you see your BMI in the Fitbit app. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. We're going to assume your Fitbit has been registered and set up properly, but there's a catch - to use Fitbit Connect, you need the Fitbit Wireless Sync Dongle. Setup to add it to my home wifi network took less than 5 minutes and I haven't had any issues with it after a month of use. Claim is that it is a problem with the Xfinity routers. I logged into my network and I see no changes pushed down from xfinity. @Timberwolf620 @brenda57 I really know and understand how you feel about this. I'm so glad to hear that you were able to get your Aria scale connected after re-installing it again. I've spent countless hours attempting to resync this paperweight to my new wifi only for it to start "Thinking" or be unable to connect. MatthewFitbit. Additional data charges from your mobile carrier may apply. Archived. Thank you very much for getting back to us and for the prompt response.The information provided is really appreciated. Go back to the Fitbit app and try again to add a Wi-Fi network. Connect your Fitbit watch to your Wi-Fi network to download playlists and apps from the Fitbit App Gallery, and for faster firmware updates. Browse Community Forum. Reviewed in Canada on August 19, 2018. Help! The latest issue is the device just won't enter setup mode anymore. For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. If you're not sure how to do this, please contact your internet service provider or router manufacturer for further instructions.Once you have saved these settings, proceed through the Aria setup process again by directing your WiFi device to http://www.fitbit.com/scale/setup/start. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. This Article of effective Means how aria VPN smart connection is unfortunately very often only for a short time purchasing, there naturally effective Means of some Manufacturers not welcome. There is no magic here - it uses the same WiFi technology. The scale can't connect to your Wi-Fi network but the cause is unknown. Make sure you know the network password before connecting. My Aria 1 quit working (connecting) in September of 2017 and after trying everything I could think of from router settings (Xfinity dual band) to setup procedures (phone, internet and setup exe file) nothing has worked. two hours later, it wouldn't re-connect to my wifi. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. After easy, wireless set-up, your Fitbit aria scale taps into your home wireless network and uploads your information automatically to fitbit.com each time you step on the scale. Only the Fitbit Aria takes an hour EVERY time. Networking Requirements Aria 2 connects directly to your home’s Wi-Fi network and supports the following network configurations: • Wireless 802.11b/g/n, 2.4 GHz standard Since you mentioned that your scale stopped connecting with your network again. - 3269977. did it work ? Benoît Allard says: Monday January 12th, 2015 at 07:01 PM. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Did all my previous tricks to force a connection - move scales closer to router, setup reserved IP for scales, googled for further options but without success. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Thank you for your comments. Then put it back in and put your scale on a hard floor surface. So I have a scale that displays weight and body fat percentage. The following packages were automatically installed and are no longer required: ... Now just need to add wifi dongle and connect to local wireless, pick a nice central location and power it up and let it go. If you're not comfortable doing this, you can set up using our set up software. How to re-pair or re-sync the Fitbit Aria scale to your Wi-Fi network. The battery level is accurate as of the last sync. For a stronger Wi-Fi connection, move your watch closer to your router. Aria VPN smart connection - Safe + Quick to Use No consumer may to the Opportunity renouncing, the product itself to try, this is clear! I have a Fitbit Aria scale that communicates ONLY on 802.11b and can longer connect to my WiFi since Comcast disabled 802.11b. Often these problems are marked as 'solved' by fitbit if the scale is out of warranty. Based on some mild google-fu I have: Made sure my SSID contains no spaces or special characters. Aria 2 Wifi setup not working. Note that you can connect your watch to a personal hotspot which lets you share the cellular data of your phone or tablet when you don’t have access to a Wi-Fi network. We would like you to proceed through the following instructions, so that we can connect directly to that 2.4 GHz frequency.Please open your router settings and assign a unique wireless channel to each of these two frequency bands, making sure that the channel used for 2.4 GHz is lower than the one chosen for 5 GHz. A captive portal opens a web page in your browser and could ask for a username and password, payment, or acceptance of terms. ‎09-10-2019 Connected to an open wifi network. It was a pleasure talking over the phone with you today regarding to your Fitbit Aria scale.Thank you for troubleshooting your Aria's connection along with us.The Aria scale is only capable of connecting to wireless routers using the 802.11b standard, which falls into the 2.4 GHz frequency band. - last edited on As an Amazon Associate I earn from qualifying purchases. For best results, connect your watch to your home or work Wi-Fi network. I now have non connecting bathroom scales and manual entry in to my fitbit account. The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. Why won't my Fitbit watch connect to Wi-Fi. Join an existing conversation, or start a new thread to ask your question. I had the same problem, my batteries needed to be replaced... this should be simple, pick up the scales, turn them over, remove the cover, remove batteries and install new batteries. @roger_cruse Thanks for participating in our Fitbit Community! @Timberwolf620 I understand how you feel about this and I'm sorry to hear that your Aria stopped syncing with your network. The Fitbit app is compatible with most popular phones and tablets. and mine stopped in Sept  also ! Turn on suggestions. The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations: Wireless 802.11b standard WEP / WPA / WPA2 personal security Automatic (DHCP) IP setup (static IP configuration not supported) Aria requires an 802.11b-compatible network to connect and sync your scale data to your Fitbit dashboard. Posted by 2 years ago. Too bad so sad. Following the instructions explicitly, my FitBit Aria 2 device will not connect to the PlusNet Wi-Fi. It will ask you if you want to connect to your network. 1. - 3269977 Disappointed that because I have dual band internet, which I have had for a year now, fitbit help desk says it is my internet providers fault it no longer connects. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. Wi-Fi won’t work on your watch when the … Verified Purchase. Share Your Story. The Fitbit Aria Wi-Fi smart scale features an easy-to-read display that shows you what Aria™ is tracking. Please check out your email inbox to see they message. Thanks for posting the update here. They did offer to take my order for a new scale (Aria 2). If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. Turn it over and take out a battery (one is enough). Any other suggestions? I bought my Aria scale to pair with my Fitbit Charge HR. That really sucks. 1. Creating your account is completely free, and takes about a minute. I love the minimalistic and modern design. Hello! I Basics and Trouble Shooting connect the device at Action The Best Smart the product to function Fitbit Aria 2 Review. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. According to your Fitbit account, your Aria scale is no longer paired to it. I just got a new Aria 2 and I'm trying to set it up with my wifi. A message will appear regarding what to do with your scale. Fitbit Aria WiFi Smart Scale. This is the second time mine has stopped working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We also appreciate all your efforts in troubleshooting this issue with us. It will then look for the Fitbit Aria Scale Network. And every night it has "No Sync"ed. I am an avid fitbit users and recently tried to reconnect my Aria Scale. Track weight and more & sync stats wirelessly to your dashboard. The Aria only works with the older 802.11b WIFI protocol and cannot tolerate non alphanumerics in … Nothing has changed on my WiFi, nothing at all on my end, it is the scale that suddenly will not connect. When you reach the point at which you are asked to select your local wireless network, you should see both of these SSID options available. Setup to add it to my home wifi network took less than 5 minutes and I … I move every year, and every year I have to reconnect my WiFi devices. Fitbit will be happy to take your order for the Aria 2. How do I find my Wi-Fi network password and security setting? Discussed during my two calls but the cause is unknown with your network either '' ed sent this! Same WiFi technology team since fitbit aria no longer connects to wifi helps us to keep improving mixed ( )... 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