There is no shortcut set to the letter e, and there are no accessibility settings grabbing that key, either. Judging from the on-screen keyboard it thinks that the Alt-key is pressed. Jan 3, 2014 3:15 AM in response to Staffdaman, Jan 3, 2014 6:10 AM in response to Staffdaman, Feb 2, 2015 5:46 PM in response to Staffdaman, User profile for user: Posted: 11/19/2016. Here's how to fix a Mac mouse, and what to do if your Apple mouse has stopped working. Note that only Intel-based Mac computers have an SMC. I am afraid the it too will not work on the login screen. It was the "Speak selected text" key. If you still can't type the letter 'e', you probably need to contact Apple for evaluation and service. Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. Is your MacBook not working? To manage hidden files, you can temporarily show all files in your current Mac’s Finder by running the following command in the OS X Terminal app: defaults write com.apple.finder AppleShowAllFiles -bool TRUE; killall Finder. Many Mac users go with the full sized Apple wired keyboard rather than a wireless keyboard so that they can have a dedicated number keypad on their keyboard. Jan 2, 2014 10:54 PM in response to thomas_r. There are ways to reset your login password, but the problem is not the login. Copyright © 2021 IDG Communications, Inc. A final option for resetting your password is to use Apple’s recovery tools. What to do if your Mac’s built-in keyboard stops working. Less, User profile for user: The options I’ve mentioned will help you reset your password and log into your account. In that case, try restarting in safe mode. 12/13/2017 by Darryl Baker. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. 49 . That way is Target Disk mode. If it's still happening in safe mode, it's gotta be a hardware problem. Mac mouse broken (or simply not working the way you want)? Enter an incorrect password three times and you'll be prompted for an Apple ID. We run through how to troubleshoot a Mac that has stopped working, helping you find out what's wrong with your Mac and how to fix it! Options. Stranger still, I can't enter the letter e using the keyboard viewer. Jan 2, 2014 10:54 PM in response to thomas_r. Trouble is, I can't log in to the iMac because the keyboard is not paired. Feb 3, 2015 6:50 AM in response to Neil_B If it's still happening in safe mode, it's gotta be a hardware problem. To do this, click the lock icon in the Users & Groups system preferences to authenticate, and then click the account you can’t log into. To overcome this, you can select the drive mounted via Target Disk mode, press Command-I to produce the drive’s Info window, and enable the option to ignore ownership on the volume (at the bottom of the information window). If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. It could be a problem caused by the wireless keyboard... try turning that off or removing the batteries and then see if you can log in. Note: When you purchase something after clicking links in our articles, we may earn a small commission. With this set up, you can reset your password by entering the incorrect password three times on the login screen, which will invoke a panel that prompts you to reset the account’s password using your Apple ID. Log into your administrator account to change another account's password. In response to Staffdaman. To do this, open Disk Utility where you will see your drive grayed out in the list of devices. Jan 3, 2014 4:06 AM in response to thomas_r. But should the bad thing happen, it’s nice to know you have so many fallbacks. Note that of the options I present here, this one should preserve the link to your keychain, allowing you to continue working seamlessly with your new password, without having to store other passwords in your keychain again. (I don't have any other keyboards to hand.) It could be a problem caused by the wireless keyboard... try turning that off or removing the batteries and then see if you can log in. This feature first requires that you’ve associated your Apple ID, which can be done by going to the Users & Groups system preferences, and then clicking the Set button next to the words Apple ID and then supplying your Apple ID and password. Open the lid and the trackpad should be working as normal. The keyboard seems to be recognized because when I press the Caps lock key, the caps lock status changes as shown on the screen. Turn off Bluetooth or disconnect any connected keyboard. Follow the on-screen instructions and you should be able to change your password and then log into your account. Jan 3, 2014 6:10 AM in response to Staffdaman This is annoying no matter what, but it’s a much bigger problem if key hardware like your keyboard isn’t working. All postings and use of the content on this site are subject to the. In response to thomas_r. User profile for user: Or you may simply forget what your password is, which can happen if you use a standard user account for daily tasks and haven’t touched the administrators account in awhile. 0 /1024. Here are some tips for doing just that. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you. This will perhaps be the easiest approach in most cases, and can be done with the following procedure: If you use FileVault encryption with your Mac, the password reset utility will not show your boot drive until you first unlock it with Disk Utility. I setup a user account during the installation. This tip might also work for the keyboard so if your keys aren’t working give it a try. The approaches I outline below depend on how much access to your Mac you currently have. Capital E works just fine. Turn the device off and on. If you do have FileVault enabled and can’t remember either your password for unlocking the drive or the drive’s recovery key, then you won’t be able to recover any data from it. If you configure your Mac this way you can then log into the admin account and use the Users & Groups system preferences to change your main account’s password. This new keyboard then came to the 13in MacBook Pro and MacBook Air in the first half of 2020. My keyboard stopped working but my trackpad is still working fine. Choose your user account from the pop-up menu. As a last resort, you can always purchase a replacement USB or Bluetooth keyboard – something that simply isn’t an option with a keyboard that’s physically built into your Mac. Get it looked at by Apple. 62 . Target Disk mode lets you access your Mac’s hard drive as an external drive, provided that you don’t have FileVault enabled or a firmware password set on your Mac. Connect this Mac to another one via either a FireWire or Thunderbolt cable and its hard drive should appear as an external drive to your second Mac. To use Target Disk mode, restart the Mac you wish to access and hold the “T” key when you hear the boot chimes. I can watch it happen on the keyboard viewer. But I am … Jan 2, 2014 6:22 AM in response to Staffdaman. Look for Bluetooth settings. OS X Mountain Lion (10.8.5). Read our, Learn more about Macworld's Digital Edition. Fortunately, if you have lost your password, there are several approaches you can take for either regaining complete access to your Mac or, at least, getting to the specific data you need. Can’t pair Magic Keyboard due to numerical keys not working. If not, move on to the next possible fix. I'm having the same problem. 1) Shut down your MacBook Pro. The mouse works, however. When you’re finished accessing these files, hide your files again by using this Terminal command: defaults delete com.apple.finder AppleShowAllFiles; killall Finder. Of course, there’s a slight danger that a day will come when that password doesn’t work—you’ve modified your Mac in some way that’s password-unfriendly or you’ve been negligent. By Kris Wouk / Sep 13, 2019 / Mac. But when typing the letters and numbers that make up my password, all characters are ignored and no input is shown. To start the conversation again, simply ask a new question. The first thing to check in this scenario is whether your keyboard is indeed working and is in a working condition. eFix Ltd (UK) 7 . The login screen does not accept input from my keyboard when entering the password for my user. While this account is generally hidden and inaccessible, you can quickly get to it for its administrative capabilities by booting your Mac into single-user mode. Staffdaman, Can't log into Mac because keyboard cannot type e...any suggestions. I am trying to pair the keyboard but when the screen asks me to enter the numerical confirmation code, the number keys on the keyboard do not work. This discussion is a year old - did you ever find a solution? Try connecting another keyboard to your keyboard and check if you can input properly. Keyboard not working at Windows login screen Hi, Since yesterday I can't login on Windows because my laptop's keyboard wont work when password is required. From here you can manually copy data from the drive or use Apple’s Migration Assistant or Setup Assistant tools to transfer your data. I bought a iMac 27” off eBay and included in the sale was an Apple trackpad and Magic Keyboard. We give you the scoop on what's new, what's best and how to make the most out of the products you love. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. It's with the wireless and normal keyboard... Jan 3, 2014 3:15 AM in response to Staffdaman To check if this is the issue, turn off Bluetooth on your Mac. Even though you can set up your Mac to automatically log into your user account without a password, your computer is going to be more secure if you use one. When I do press e (on either my keyboard or the keyboard viewer), Command-C is entered instead. Apple includes several options for resetting account passwords in OS X. Choose Apple menu  > System Preferences, then click Keyboard. (If you instead see a Change button next to the Apple ID entry, your ID is already associated.). 2. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. Select your boot drive in the utility that appears. In response to Staffdaman. Sometimes that numeric pad seems to randomly stop working though, and suddenly numbers don’t type at all, which can be frustrating to say the least. It's not a hardware problem - it only happens on some accounts on the same machine (an old Core Duo mini running 10.6.8). Launch System Preferences by clicking on the Apple logo in the Menu Bar. Click the button to reset the account’s password and supply a new one when prompted. Saw was the `` Speak selected text '' key still happening in mode! Imac because the keyboard so if your keys aren ’ t working give it a try grabbing... Purposes only 10.8.5 ) amount of time, you probably need to contact Apple for evaluation and service 2014. 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